Privacy Policy
Last updated: January 2025
OxoShop is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, place an order, or contact us. This may include your name, email address, phone number, billing address, shipping address, and payment information.
2. How We Use Your Information
We use the information we collect to process orders, communicate with you, improve our services, and comply with legal obligations. We do not sell your personal information to third parties.
3. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely on servers located in the European Union.
4. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control cookies through your browser settings.
5. Your Rights (GDPR)
Under GDPR, you have the right to access, rectify, erase, restrict processing, and port your personal data. You also have the right to object to processing and to lodge a complaint with a supervisory authority.
6. Third-Party Services
We use third-party services for payment processing (Stripe) and order fulfillment. These services have their own privacy policies governing the use of your information.
7. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the 'Last updated' date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@oxoshop.cz